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SERVICES

 

We Love Multi Faceted Projects!

 

Discovery and

Inception

We are inspired and share inspiration

Concept Creation

   Start with a story that informs the journey forward
   Collaborative discovery leads to a compelling foundation
     • Always authentic, never forced
   Build a Guiding Narrative and Signature Elements
     • Proven analytics to add truth to prove the pathway
   Skillfully conceive a new brand and build the architecture

Brand Development

   Creating imagery and gathering inspiration to realize the story
   Programming Offering Structure
     • Layering in the unexpected with the required
   Logos and Style Guides
     • Showcase a new brand with exciting Logos and Artwork
   Collateral Programming and Development
     • Ongoing collateral programming built on a solid framework
   Photo and video production on location or in our
   professional studio
   Detailed planning for strategic and tactical market penetration
   and PR footing

   Website Development

   Social Media

   Strategy & Guidelines

Guardrails for Design and Architecture

   Assist with vetting proven vendors for physical development
   Weave a path forward through the design process
     • Layering the physicality upon our concept

     • Kitchen & Bars for efficient functionality

     • Large scale infrastructure planning

Market Discovery & Research

   Preliminary Research

   Secondary Onsite Discovery

Development and

Realization

We guide a journey to the realization of
dreams 
for our clients and ourselves

Strategic Planning and Tactical Execution

   Critical Path creation and management
   Financial Modeling
     • Pre Opening Budget, Capital Requirements, Operational
       Pro-Formas, ROI
   IT Guardrails
     • Source and layer the state of the art
     • Proper tools afford our most valuable asset the opportunity
       to create experiences for out guests

   Proud partners of leading & cutting-edge technology companies

Food and Beverage Guidelines

   F&B Concepts
     • As a stand alone or as part of a larger program
   Menu Development
     • Chef support
     • Celebrity Chef Partners
   Beverage programming
     • Beyond the Bartender
     • Scalability, efficiency, profitability
   Recipes and support materials
   Beverage marketing support

Retail and Entertainment Development

   Product Development

   Brand and Packaging

   Merchandising

   Music Concept and Sonic Identity

Design and Architectural Planning and Oversight

   Guiding Design and Architectural Planning
   FFE Direction
   Detailed Design and Architectural Review
   Kitchen and Bar planning

Project Development

   Hotel Integration
     • Sharing our success for bringing elements together to meet
       collective goals
     • Cultural Immersion across brands
     • Bridging the Front and back of the house
     • Establishing a financial model for all partners
   Project Management/Liaison
   Pre-opening and Capital Budgets
   OSE & Uniform Sourcing

HR and Talent Research

   Development of a thoughtful sourcing and recruiting strategy,  
   critical to maximize the value of our Client’s activities
   Define our Talent Management Program (TMP)
   Create a retention & succession strategy
   Assess our compensation & reward strategy

   Review our development & training strategy
   Revisit our Performance Management & Talent review

Launch and

Operation

Because everything is important

Stand Up and Operational Materials

   Employee Manuals and Onsite Training
   Controls and SOPs

Systems Configurations and Administration

   POS stand up
   Procurement stand up
   Reservations Systems stand up

   Event Software

   Music installation support

Procurement and Contractual Negotiation

   Vendor selection
   Preferred programming
   Contract Review

Operational Launch

   Guardrails and Facilitation for Stand Up
   Facilitate training and cultural immersion
   Go Live Support or ongoing oversight
   Building solid service culture

Management & Oversite

Long term operational partner strategy

Management Partnership

   Direct management oversight
   Driving Revenue
     • Ongoing solutions
     • New opportunity
     • Refining the offer structure
   Audit and Course Correct
     • Refining the product
     • Solving for operational issues
     • Expense refinement
     • Cultural and technical reinforcement
     • Ongoing training & SOP Refinement

   Marketing and PR planning
     • Collateral Development
     • Integrated PR Strategies
     • Marketing Plan Execution
   Financial Modeling

     • Budget

     • Forecasting

     • Monthly P&L

     • Inventory

   IT Solutions for Business

Management Oversite / Partnership Management

   Steering all aspects of operations

   Using creativity to drive revenue

     • Activations 

     • Maximizing footprint opportunity

   Monitoring & adjusting to profitability

     • Preserve the business model

     • Streamline for efficiency

   Staff encouragement & ongoing development

     • Continued education

     • Service refinement

   Re-Forecasting & Budgeting

   Sourcing & securing marketing support

Results and

Optimization

We look around corners and over hilltops,

we make better mousetraps

 

Exploration for Results

   Solving for insufficiencies in an existing operation
     • Detailed Operational Reporting
     • Assessment of Operational Risks
     • Collaborative path forward

   Guardrails for implementation

     • Long Term Strategic Solutions

     • Refining the offer structure 
   Branding and Market evaluations
     • Assuring the target is hit, right peg in the right hole
     • Rebranding
         –  Integration of all components to a shared narrative
         –  Alignment to underserved market segments

   Marketing & PR Planning

     • Collateral Development

     • Integrate PR Strategies

     • Marketing Plan Execution 

Contact Us

Tel. +1 (646) 912-1414
admin@34thfloorhospitality.com

 

Our Work